Pandiman's Crew Claims Division handles all work involved with seafarers. Each handler is assigned a carefully drawn-up list of specific local manning agencies of which over 300 are based in Metro Manila area alone. Claims handled by the Division cover the following:

The Division's Liaison Officer is responsible for meeting repatriates on arrival in the Philippines and escorting them, when necessary, to the medical facility.

Individual handlers often accompany the instructed P&I counsel to different areas throughout the Philippine archipelago.