CREW CLAIMS

DIVISION

Pandiman's  People Claims Division handles all work involved with seafarers. Each Claims Executive is assigned a carefully drawn-up list of specific local manning agencies of which over 300 are based in Metro Manila area alone. Claims handled by the Division cover the following:

  • Illness

  • Death

  • Missing/Suicide

  • Altercation

  • Whereabouts of the crewmember

  • Piracy

  • Agrounding

  • Injury

  • Desertion

  • Sinking

  • Dismissals

  • Collision

The Division's Company Representative is responsible for meeting repatriates on arrival in the Philippines and escorting them, when necessary, to the medical facility.

Our Company Representative is also tasked with the meeting of remains arriving at the airport, liaising closely with local agents and family members at all times.